Terms of Use

1 Acceptance of Terms

Welcome to Quantonic Legacy Innovations ("Quantonic", "we", "us", or "our"). By accessing or using our website at quantonic.com.au (the "Website") and any related services, you agree to be bound by these Terms of Use ("Terms").

By using our Website, you represent that you are:

• At least 18 years of age
• Legally capable of entering into binding contracts
• Not prohibited from using our services under Australian law
• Using our services in compliance with all applicable laws

2 About Our Services

Quantonic Legacy Innovations is developing desktop quantum-photonic hybrid computing systems for universities, research institutions, and startups. Our Website provides:

3 User Accounts

Some features of our Website may require you to create an account. When creating and maintaining an account, you agree to:

3.1 Account Creation

• Accurate Information: Provide true, accurate, current, and complete information
• Update Information: Promptly update your account details if they change
• One Account: Maintain only one account per person or organization
• Age Requirement: Be at least 18 years old
• Authority: Have authority to bind your organization (if registering on behalf of a company)

3.2 Account Security

• Password Security: Choose a strong password and keep it confidential
• Unauthorized Use: Notify us immediately of any unauthorized account access
• Responsibility: You are responsible for all activities under your account
• No Sharing: Do not share your account credentials with others

3.3 Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms of Use
• Engage in fraudulent or illegal activities
• Remain inactive for extended periods (12+ months)
• Are used to harm other users or our systems

4 Intellectual Property Rights

All content on this Website is the property of Quantonic Legacy Innovations Pty Ltd and is protected by Australian and international intellectual property laws.

4.1 Our Intellectual Property

4.2 Restrictions on Use

You may NOT, without our express written permission:

• Reproduce: Copy, duplicate, or reproduce any Website content
• Distribute: Share, publish, or distribute our materials
• Modify: Alter, transform, or create derivative works
• Commercial Use: Use our content for commercial purposes
• Reverse Engineer: Decompile or reverse engineer our software/technology
• Remove Notices: Remove copyright or trademark notices

4.3 Permitted Uses

You MAY:

• Personal Learning: View and use educational content for personal education
• Reference: Cite our materials with proper attribution
• Share Links: Share links to our Website on social media
• Print: Print pages for personal, non-commercial use

5 Acceptable Use of Website

You agree to use our Website only for lawful purposes and in accordance with these Terms.

5.1 Prohibited Activities

You agree NOT to:

5.2 Security Requirements

• Do not attempt SQL injection, XSS, or other attacks
• Do not bypass security measures or authentication
• Do not access areas of the Website you're not authorized to access
• Report any security vulnerabilities to security@quantonic.com.au

5.3 Rate Limiting & Fair Use

To ensure fair access for all users:

• API calls are limited to 100 requests per hour per IP
• Excessive bandwidth use may result in temporary restrictions
• Automated scraping is prohibited without written permission

5.4 AI Assistant Usage

Our AI assistant (Quarky) is provided for informational purposes. By using Quarky:

• You understand responses are AI-generated and may not always be accurate
• You agree not to submit sensitive personal, financial, or health information
• You acknowledge conversations may be processed by third-party AI providers (Google, Anthropic, OpenAI)
• You understand that on certain AI service tiers, conversation data may be used to improve AI models

6 User-Generated Content

When you submit content to our Website (including comments, forum posts, reviews, or submissions):

6.1 Your Responsibilities

• Ownership: You retain ownership of your content
• License Grant: You grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on our platform
• Rights: You represent that you have the right to submit such content
• No Confidentiality: Submitted content is not confidential

6.2 Content Standards

User content must NOT:

• Be illegal, harmful, threatening, abusive, harassing, or defamatory
• Contain hate speech, discrimination, or promote violence
• Infringe on others' intellectual property or privacy rights
• Contain adult content or material inappropriate for minors
• Include spam, advertising, or commercial solicitations
• Contain malicious code or links to harmful websites

6.3 Moderation

We reserve the right to:

• Review, edit, or remove any user content at our discretion
• Suspend or ban users who violate content standards
• Monitor user activity for compliance
• Not be liable for user-generated content

7 Purchases & Orders

When you place an order through our Website:

7.1 Order Process

1. Browse Products: View available quantum computing systems and specifications
2. Add to Cart: Select products and quantities
3. Review Order: Check cart, pricing, and shipping details
4. Checkout: Provide billing and shipping information
5. Payment: Complete payment via secure processor
6. Confirmation: Receive order confirmation email
7. Fulfillment: Order processed and shipped

7.2 Order Acceptance

7.3 Order Modifications

Before Shipment: Contact us immediately to modify or cancel. We'll accommodate if possible.
After Shipment: Order cannot be modified. See our Returns Policy.

7.4 Wholesale & Bulk Orders

For orders of 5+ units or institutional purchases:

• Contact our sales team for custom quotes
• Volume discounts available
• Flexible payment terms for approved accounts
• Dedicated account management

8 Pricing & Payment Terms

8.1 Pricing

All prices displayed on our Website:

• Are in Australian Dollars (AUD)
• Include GST (10% Goods and Services Tax) where applicable
• Are subject to change without notice
• May include promotional discounts or special offers
• Do not include shipping unless stated

8.2 Payment Methods

8.3 Payment Processing

• Secure: All payments processed via encrypted, PCI-compliant payment gateway
• Authorization: Payment authorized at time of order
• Charge: Card charged when order ships
• Currency: Foreign cards charged in AUD, bank may apply conversion fees

8.4 Pricing Errors

8.5 Taxes

• Australian Customers: GST (10%) included in displayed prices
• International Customers: Responsible for any import duties, taxes, or customs fees
• Tax Invoices: Provided with all orders

9 Shipping & Delivery

9.1 Shipping Methods & Times

9.2 Free Shipping Policy

9.3 Processing Time

• In-Stock Items: 1-2 business days processing
• Made-to-Order: 4-6 weeks (specified on product page)
• Pre-Orders: Ships on estimated release date

9.4 Tracking

• Tracking number provided via email once shipped
• Track orders in your account dashboard
• SMS notifications available (opt-in)

9.5 Delivery Requirements

For quantum computing systems:

• Signature Required: Due to high value
• Installation Service: Available for additional fee
• Specialized Handling: Fragile equipment, proper packaging
• Insurance: All shipments fully insured

9.6 International Shipping

Export Restrictions: Quantum computing technology may be subject to export controls. International orders require:

• End-user certification
• Compliance with Australian export regulations
• Approval from relevant authorities
• Additional processing time (2-4 weeks)

10 Returns, Refunds & Cancellations

10.1 Return Policy

We want you to be completely satisfied with your purchase.

10.2 How to Return

1. Contact Us: Email returns@quantonic.com.au within return window
2. RMA Number: We'll provide a Return Merchandise Authorization number
3. Package: Pack item securely in original packaging if possible
4. Ship: Send to our returns address (provided with RMA)
5. Refund: Processed within 5-7 business days of receipt

10.3 Refund Method

• Original Payment Method: Refund issued to original payment method
• Processing Time: 5-7 business days after receipt
• Bank Processing: Additional 3-5 business days for funds to appear
• Shipping Costs: Non-refundable unless item is defective

10.4 Order Cancellation

10.5 Non-Returnable Items

• Digital downloads (accessed or downloaded)
• Custom-configured systems
• Opened software licenses
• Items damaged due to misuse
• Items returned after return window expires

11 Warranties & Guarantees

11.1 Product Warranties

11.2 Warranty Coverage

Includes:

• Repair or replacement of defective parts
• Labor costs for authorized repairs
• Technical support during warranty period
• Software updates and patches

Does NOT Include:

• Damage from misuse, abuse, or accidents
• Normal wear and tear
• Unauthorized modifications or repairs
• Damage from improper power supply
• Environmental damage (water, fire, etc.)
• Cosmetic damage that doesn't affect function

11.3 Making a Warranty Claim

1. Contact warranty@quantonic.com.au
2. Provide proof of purchase and serial number
3. Describe the issue in detail
4. We'll arrange repair, replacement, or return
5. Turnaround time: 5-10 business days

11.4 Extended Warranty

Extended warranty plans available:

• 3-Year Extended: Extends coverage to 3 years total
• 5-Year Premium: 5 years comprehensive coverage + priority support
• On-Site Service: Add on-site repair service

12 Registration of Interest

When you submit a registration of interest or pre-order form:

12.1 Non-Binding Nature

12.2 What Happens Next

1. Confirmation: You receive acknowledgment of your interest
2. Updates: We'll keep you informed of product development
3. Priority Access: Early notification when product is available
4. Consultation: Optional discussion of your specific needs
5. Formal Quote: When ready, we'll provide official quote

12.3 Your Information

• Used solely for product updates and contact
• Not shared with third parties
• You can opt out at any time
• See our Privacy Policy for details

13 Product Information Disclaimer

While we strive to provide accurate information about our products and technology:

13.1 Quantum Computing Limitations

Quantum computing is an emerging technology. Please understand:

• Results depend on algorithm, problem type, and implementation
• Not all problems benefit from quantum acceleration
• Learning curve required for effective use
• Research-grade equipment requires technical expertise

13.2 Current Product Information

For the most current and accurate product information:

• Contact our sales team directly
• Request a product demonstration
• Review our technical documentation
• Consult with our engineers

14 Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

14.1 Express Warranties

• Merchantability or fitness for a particular purpose
• Non-infringement of third-party rights
• Title and quiet enjoyment

14.2 Implied Warranties

• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free operation
• Freedom from viruses or harmful components
• Suitability for your specific needs
• Results from use of products or services

14.3 Third-Party Content

We are not responsible for:

• Content on third-party websites we link to
• Products or services from third-party vendors
• Accuracy of user-generated content
• Comments, reviews, or forum posts

15 Limitation of Liability

15.1 Types of Damages Excluded

We SHALL NOT be liable for:

• Indirect Damages: Consequential, incidental, or indirect damages
• Lost Profits: Loss of profits, revenue, or business opportunities
• Data Loss: Loss of data, information, or files
• Business Interruption: Business interruption or downtime
• Intangible Losses: Loss of goodwill or reputation
• Third-Party Claims: Claims by third parties

15.2 Maximum Liability Cap

Our total aggregate liability for any claims arising from these Terms shall NOT exceed:

• The amount you paid to us in the 12 months preceding the claim, OR
• AU$100, whichever is GREATER

15.3 Exceptions

This limitation does NOT apply to:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Liability that cannot be excluded under Australian Consumer Law
• Willful misconduct or gross negligence

15.4 Basis of the Bargain

You acknowledge that:

• These limitations reflect a reasonable allocation of risk
• Without these limitations, we could not provide services at current prices
• These limitations are fundamental to our agreement

16 Indemnification

You agree to indemnify, defend, and hold harmless Quantonic Legacy Innovations, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable legal fees, arising from:

• Your Use: Your use or misuse of the Website or products
• Violations: Your violation of these Terms of Use
• Rights Infringement: Your violation of any rights of another party
• User Content: Content you submit to the Website
• Illegal Activities: Any illegal or unauthorized use of our services
• Third-Party Claims: Claims made by third parties against us due to your actions

16.1 Defense Cooperation

In the event of a claim:

• We'll notify you promptly
• You'll cooperate with our defense
• We reserve the right to assume exclusive defense
• You will not settle without our consent

17 Third-Party Websites & Services

Our Website may contain links to third-party websites, plug-ins, and applications.

17.1 Your Responsibility

• Review terms and privacy policies of external sites
• Exercise caution when providing personal information
• Understand we cannot control third-party practices
• Report any suspicious third-party links to us

17.2 Third-Party Services We Use

We use the following third-party services on our Website:

• Google Analytics: Website analytics
• Microsoft Clarity: User behavior insights
• Payment Processors: Secure transaction processing
• Email Services: Communication and newsletters

Each service has its own terms and privacy policy.

18 Dispute Resolution

We're committed to resolving disputes fairly and efficiently.

18.1 Informal Resolution

First Step: Contact us to attempt informal resolution

• Email: disputes@quantonic.com.au
• Phone: +61 450 004 811
• We'll respond within 5 business days
• Most disputes resolved within 30 days

18.2 Mediation

If informal resolution fails:

• Either party may request mediation
• Conducted by an independent mediator in Melbourne
• Costs shared equally
• Non-binding process

18.3 Arbitration

For disputes over AU$25,000:

• May be submitted to binding arbitration
• Conducted under Australian Arbitration Rules
• Arbitrator's decision is final and binding
• Limited grounds for appeal

18.4 Small Claims Court

For disputes under AU$10,000:

• You may bring claim in Small Claims Court
• Simpler, faster, less expensive process
• No lawyers required (though permitted)

18.5 Class Action Waiver

19 Modifications to Terms

We reserve the right to modify these Terms at any time.

19.1 How We'll Notify You

For material changes:

• Email Notice: To registered users (30 days before change)
• Website Banner: Prominent notice on homepage
• Updated Date: "Last Updated" date at top of page
• Version Number: Incremented version number

19.2 Your Options

When we make material changes:

• Review: Review new terms before they take effect
• Object: Contact us if you disagree with changes
• Stop Using: Discontinue use if you don't accept changes
• Continued Use: Continued use constitutes acceptance

19.3 Version History

• Version 2.1 - December 11, 2025: Added pre-launch clarifications for commercial policies
• Version 2.0 - December 11, 2025: Comprehensive update with detailed terms
• Version 1.0 - December 2, 2025: Initial terms

20 Termination

20.1 Termination by Us

We may terminate or suspend your access immediately, without notice, for:

• Violation of these Terms
• Illegal or fraudulent activity
• Harm to other users or our systems
• Extended account inactivity (12+ months)
• At our sole discretion

20.2 Termination by You

You may terminate your account at any time:

• Contact us to request account deletion
• Account data deleted within 30 days
• See Privacy Policy for data retention details

20.3 Effect of Termination

Upon termination:

• Your right to use the Website ceases immediately
• We may delete your account and data
• Sections that should survive termination remain in effect
• Outstanding obligations remain enforceable

20.4 Surviving Provisions

The following sections survive termination:

• Intellectual Property Rights
• Disclaimers and Liability Limitations
• Indemnification
• Dispute Resolution
• Governing Law

21 Governing Law & Jurisdiction

21.1 Governing Law

These Terms are governed by the laws of Victoria, Australia, without regard to conflict of law principles.

21.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

21.3 Applicable Laws

Your use of the Website is also subject to:

• Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010)
• Privacy Act 1988 (Cth)
• Copyright Act 1968 (Cth)
• Patents Act 1990 (Cth)
• Trade Marks Act 1995 (Cth)

21.4 International Users

If you access our Website from outside Australia:

• You do so at your own risk
• You're responsible for compliance with local laws
• Australian law still governs these Terms
• Export restrictions may apply to quantum technology

22 Accessibility Statement

Quantonic is committed to ensuring our Website is accessible to all users, including those with disabilities.

22.1 Our Commitment

• WCAG 2.1: We strive to meet WCAG 2.1 Level AA standards
• Ongoing Improvement: Continuously improving accessibility
• Feedback Welcome: We value input on accessibility issues
• Alternative Formats: Contact us for content in alternative formats

22.2 Accessibility Features

• Keyboard navigation support
• Screen reader compatibility
• Alt text for images
• Sufficient color contrast
• Resizable text
• Clear heading hierarchy

22.3 Report Accessibility Issues

If you encounter accessibility barriers:

• Email: accessibility@quantonic.com.au
• Describe the issue and page URL
• We'll respond within 5 business days
• We'll work to resolve issues promptly

23 Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law:

• That provision will be modified to reflect the parties' intention as closely as possible
• If modification is not possible, the provision will be severed
• The remaining provisions will continue in full force and effect
• The invalidity does not affect other provisions

24 Entire Agreement

These Terms of Use, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Quantonic Legacy Innovations regarding use of the Website.

24.1 Supersedes Previous Agreements

These Terms supersede all prior agreements, understandings, and communications between you and us.

24.2 No Oral Modifications

No oral explanation or statement shall amend these Terms. Any amendments must be in writing and signed by an authorized representative of Quantonic.

24.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

25 Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Use, please contact us: